I am a highly motivated and dedicated professional with extensive experience in property management. I have a strong background in customer service and a proven track record of successfully managing properties and ensuring tenant satisfaction. I am detail-oriented, organized, and possess excellent communication and problem-solving skills. I thrive in fast-paced environments and am able to effectively multitask and prioritize responsibilities. I am seeking a challenging position in property management where I can utilize my skills and contribute to the success of an organization.
● Managed community of 150units. ● Create new leasing documents for approved applicants. ● Process backgrounds checks and applications for prospects. ● Schedule maintenance duties for the week. ● Take rental payments. ● Managed the front desk (i.e. answering phones, assisting potential tenants with tours of the property, making appointments, and sending information to compliance.). ● Completed bank deposits and weekly postal trips. ● Manage tax credit LIHTC
● Process applications and background checks. ● Complete daily reports. ● Conduct monthly inspections. ● Task rental payments. ● Process evictions. ● Process daily bank deposits. ● Manage property ● Interact with vendors ● Manage tax credit LIHTC ● Manage multi-sites properties
● Create new leasing documents for approved applicants. ● Process backgrounds checks and applications for prospects. ● Schedule maintenance duties for the week. ● Take rental payments. ● Managed the front desk (i.e. answering phones, assisting potential tenants with tours of the property, making appointments, and sending information to compliance.). ● Completed bank deposits and weekly postal trips. ● Manage tax credit LIHTC
● Prepared contracts for monthly services. ● Payroll through quickbooks. ● Created documents for bids and proposals. ● Handle customer service requests. ● Handled daily invoicing and bookkeeping agendas. ● Made daily deposits. ● Scheduled landscaping teams. ● Made appointments for Owner for potential customers. ● Handle owners/companies bills and personal agenda.
Created and updated leasing documentation for approved applicants. ● Collected rent and deposits from tenants via electronic system, Rent Manager. ● Scheduled maintenance and renovation with minimal interruption to tenants. ● Managed the front desk (i.e. answering phones, assisting potential tenants with tours of the property, making appointments, and entering information into a database). ● Managed two properties with a total of 253 units.
Collaborated with office staff and tenants regularly on updated lease terms, rent and late payments, scheduled maintenance, and prepared units for auction. ● Performed daily tasks such as conducting walkthroughs, bank deposits, and daily cleaning of the property. ● Managed one property with 885 storage units in a variety of sizes and four office spaces.
● Dispatched daily duties to employees seeking jobs. ● Answered multi-line phone systems and ordered office supplies to ensure adequate stock. ● Processed new vendors for eligibility. ● Provided excellent customer service to external and internal customers. ● Managed, tracked and resolved overdue account balances. ● Maintained weekly payroll and daily reports
Supervised the work of employees to ensure adherence to quality standards, deadlines and proper procedures. ● Administered recruiting, hiring and training of new employees. ● Resolved guest complaints and disputes in compliance with the hotel's policies and procedures in a professional manner. ● Processed guest check-in and check-out activities in a timely and professional manner.
● Handled in-bound calls and assisted customers at the front counter for storage unit and office warehouses reservations, sales and billing inquiries. ● Inputted customer's information, printed contracts, ran daily reports and prepared units for auction. ● Rented/moved out storage units, conducted daily walk-throughs of the facility, collected payments and collection calls, did a daily lock check and locked customers units for non-payment. ● Clean storage units that move out, which include, wiping down of walls and doors, sweeping, moping and tagging properly.