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Sierra A Ramirez

Commercial Real Estate Professional
El Paso, TX 79907
915-352-3370
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Administration Commercial Lenders Leasing Agents Miscellaneous Property Management Full time

I am a highly motivated individual seeking an entry-level position as a Commercial Real Estate Professional. With a strong background in customer service and team leadership as a Retail Store Manager, I am confident in my ability to excel in this role. I am an analytical problem solver with a keen eye for detail, and I am proficient in rental management, data visualization, and database architecture/modeling. I am also skilled in commercial real estate, business operations analysis, and programming languages such as SQL and Python. I am open to relocation and remote work opportunities.

Skills

  • Self-lead analytical problem solver
  • Rental Management
  • Data Visualization
  • IBM SPSS, Tableau
  • Database architecture/modeling
  • Descriptive Analytics
  • Commercial Real Estate
  • Business operations analysis
  • SQL, Python

Licenses and certifications

  • Google Data Analyst Certification - October 2023 - Present

Awards and achievements

  • Bound For Success Program 2014 -2015- Top 25% (PSAT scores)

Work Experience

Retail Store Manager
Metro by T-Mobile Dec 2019 - Oct 2023
  • Achieved corporate monthly competitions.
  • Manage multiple locations with a team consisting of 3 per store.
  • Maintain top performance KPI’s.
  • Delegate performance goals communicated plans and reviewed performance openly in weekly individual reviews.
  • Maximized individual performance with consistent coaching and feedback.
  • Recaptured dissatisfied customer loyalty with successful complaint management and resolution.
  • Trained staff in customer service, merchandising and security monitoring.
  • Ranking Top 1000 stores nationally every month.
Associate Store Manager
Metro by T-Mobile Dec 2018 - Dec 2019
  • Excellent Customer service.
  • Consistent high monthly performance.
  • Exceeded or met monthly KPI goals.
  • Organized regular inventory counts to keep records accurate and identify supply needs or loss and revision needed.
Store Sales Representative
Metro by T-Mobile Dec 2016 - Dec 2018
  • Top monthly sales
  • Excellent customer service skills

Education

Information Systems
El Paso Community College
Information Systems and Business Analytics - Business Administration
The University of Texas at El Paso
Commercial Real Estate Minor
The university of texas at el paso